Penna, human capital management providers, has announced a significant investment in the delivery of its market leading outplacement services. With increasing numbers of individuals working remotely and making use of online resources, Penna is to expand its mobile and flexible service centred around 12 regional centres.
With extensive resources available at each of the newly established centres (London City, London West End, Maidenhead, Cambridge, Bristol, Birmingham, Leeds, Manchester, Edinburgh, Belfast, Dublin and Paris), outplacement services will continue to be delivered from where is most convenient for the client: at clients’ offices, from serviced offices, in local hotels or conferences centres or specially designed facilities. Drawing on its vast network of 700 consultants and associates, Penna is able to service clients wherever they are in the UK. This geographical reach, the most extensive of any UK outplacement provider, extends to cover clients as far afield as in the Cornish peninsula and, in the case of BP, career management on oilrigs in the North Sea. When required, Penna’s outplacement service will travel to where a client is based.
In Penna’s experience, employees of large organisations are often based across the UK and are increasingly used to working at a distance from their peers using technologies such as High Speed Internet Access to communicate effectively. This move has lessened the demand for physical contact and increased demand for improved electronic resources. The ’blended’ approach to career consultancy promoted by Penna - a combination of face to face, telephone and email/internet tailored to suit individual client needs - has become the popular form of support.
Keeping in tune with clients’ requirements, Penna has invested in improving ’Penna Direct’ which delivers valuable courses such as ’Effectively Managing Salary Negotiations’ and ’Essential Sales Skills For Own Enterprise’. The regional centres, however, provide a focal point for those clients’ looking for ’community’ and networking opportunities.
In addition, the regional centres will also streamline the delivery of Penna’s broad spectrum of human capital management services, which span the entire employment lifecycle. The regional centres will ensure that these services are more easily available to clients as delivery becomes more nimble and flexible.
Bill Visick, Director of Client Partners at Penna, said: Penna’s investment is evidence of the company’s commitment to providing clients with outstanding world class services. This change, along with the recently announced alliance with US market leader Lee Hecht Harrison (LHH) to provide our clients with additional access to LHH’s 180 worldwide locations, cements Penna’s position as the number one provider of outplacement in the UK.
Specifically, the new mobile and flexible approach adopted will mean that we are able to provide support where and when clients need it, without being constrained by fixed office locations. In addition, we are now able to provide extensive services through Penna Online, a channel increasingly favoured by clients. Penna’s web based resources set the gold standard for internet support in outplacement and complement our conventional services, such as one-to-one and group services.
Penna announces new developments in the delivery of its outplacement services
With increasing numbers of individuals working remotely and making use of online resources, Penna is to expand its mobile and flexible service centred around 12 regional centres
