But sometimes those skills aren’t always found in the most obvious of places, as people get boxed into possessing certain types of traits and abilities based on their previous employment.
A good example of this is former live casino dealers, whose range of hard and soft skills makes them an overlooked talent pool. Once a highly-skilled dealer has stepped away from the casino table, what is next for them? What skills can they take forward from the role to forge a new career for themselves? Let’s have a look at potential career paths that could be an ideal fit for former live casino dealers.
What Are Live Casino Dealers?
Progress never stands still, and recently online casinos have become increasingly popular, gradually outpacing their land-based counterparts. These gambling sites offer a wide range of features that were previously unavailable. Take payment methods, for instance. It’s now easy to find casinos that accept Skrill, Neteller or other e-wallets, allowing players to make deposits in the way that suits them best, without relying solely on cash or bank cards.
The games themselves have also undergone a revolution. For example, live casino games let online players experience real dealers in action. But unlike staff at traditional casinos, these dealers stand behind a camera screen in a studio, hosting live streams.
Live dealers have different skill sets from those who actually work on the casino floor, because their hosting role involves greater integration with technology, and they have to be able to keep up an entertaining chat with the anonymous players to keep the game engaging. That’s one of the first skills that could help them move forward into a new role. But where might this actually come in handy?
Sales and Hospitality
An obvious career shift a live dealer could take would be into hospitality, because of being a calm, trusted face, even in complex situations. A live dealer has to be engaging and wear a smile, because part of their job while streaming is to make the experience a very positive one for the players.
Those skills can be a real asset in hospitality by making clients feel comfortable and heard. Sales is another area where the same skillset could flourish, because dealers with a high degree of interpersonal skills can be great for building and maintaining client relationships.
Training and Onboarding
Think about a dealer running a roulette table and watching different bets come in. There’s a lot of information to absorb on the fly, and they have to take that complex information and put it together in their head to control the next actions of the game, and to talk about what bets people have placed with authority.
This comes from training, and the skill is not just rotely repeating that knowledge, but conveying instructions to players simply and clearly. Sometimes dealers have to explain certain bet types or situations that are unfolding in a game. This eye for detail and a proven track record for learning intricate rules are ideal for a corporate training and development role. For example, a skilled dealer could run training sessions for new dealers, teaching them how to handle tables confidently, explain bets clearly, and manage live game flow effectively.
Customer Support & VIP Management
This is a natural transition for many live dealers, since the role leans heavily on communication, patience and professionalism—qualities they use every single shift. Dealers in front of the camera know how to keep players engaged, explain the rules clearly, and diffuse tension when games don’t go a player’s way. Those same interpersonal skills are highly valued in customer support teams, where tone of voice and clarity often make the difference between a satisfied user and a lost one.
On the VIP side, the ability to make individual players feel recognised and valued mirrors what live dealers do every day in a streamed environment: maintaining rapport, remembering preferences, and creating a sense of exclusivity. Add in the multitasking discipline—managing game flow, chat interactions and strict procedures simultaneously—and it’s clear why former live dealers can excel when handling premium clients and complex queries.
Media
Given that the modern world involves people spending a lot of time in front of cameras, live dealers could also look towards content creation and media. They will already be at home in front of a camera, and with a bit of polishing up on other skills, could find a home in other similar roles, like presenting, or acting. The skills of maintaining a happy, engaging personality while remaining professional in front of players mean that this wouldn’t be a huge sideways step.
Operations Management
The multitasking abilities of a live dealer, while remaining calm and performing with integrity, would be skills that are transferable into an operations management role. Performing a critical role by overseeing the day-to-day operations of a business, live dealers would be used to handling a lot of information, whether that’s looking at workflow efficiency, ways to cut costs, introducing new systems or dealing with quality control. That analytical eye for detail and again, multitasking skills would be ideal.
Carving New Careers
From being an engaging face of trust to multitasking and having an eye for details, live dealers are a rich talent pool. Many outsiders may overlook them and probably don’t fully recognise the far-reaching skill sets that they have to do that job. But live dealers have many valuable skills which could easily transfer over into roles in other industries.
