Martin Sutcliffe has joined the firm as a support and training manager and Eleni Kettles has been appointed Data, Content and Insight Manager as part of the firm’s dynamic expansion plans.
Martin joins the team responsible for implementation, training and support for the firm’s new accounting software for schools and academies, HCSS Accounting. In the build up to its launch in April 2016, Martin will be liaising with the technical team on systems migration and putting together a comprehensive training plan that covers all aspects of the software and provides schools with all the support needed.
Prior to his role at HCSS Education, Martin worked as a consultant, setting up and managing systems and networks for small businesses. He also worked on a consultant basis as an installation engineer for RM Education. As part of this role he also provided on-site training on a one-to-one basis or for groups of up to 25 people to ensure schools were up and running with the new software.
Eleni has been appointed to support HCSS Education’s marketing department and will be responsible for developing strategies to effectively manage customer relationships. She will also lead on the development of research and insight projects to inform strategic decisions.
Eleni spent eight years working for retailer N Brown Group plc, rising up the ranks from Marketing Executive to CRM Manager before taking up her position at HCSS Education.
Commenting on her appointment, Eleni Kettles, said: “With my extensive knowledge of CRM and personalised communications, I will be focusing on building strong relationships with new and existing customers to support the business in its substantial growth targets over the next few years.
“I look forward to providing support for both the marketing team and for the wider business to help contribute to its growing success”.
Howard Jackson, CEO of HCSS Education, said: “We’re delighted to welcome both Martin and Eleni to our company to strengthen two of our busy departments. Both have a wealth of experience in their specialist areas and we are looking forward to seeing what they can bring to their teams. They have already displayed an impressive level of expertise and we’re thrilled to have them on board as we look to expand further in 2016 and beyond.
“Both appointments come as part of our ambitious expansion plans following a great year in which we reported a significant rise in revenue. As part of these plans we have invested heavily in developing new software, training and in expanding our work force, and both Martin and Eleni will play an important role in moving the business forward.”
HCSS Education strengthens its team with senior appointments
HCSS Education, a leading education finance specialist, has strengthened its team with the appointment of two senior members of staff following a period of significant growth.