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Stuart Gentle Publisher at Onrec

Gorillas is transforming its HR management system with Workday

Gorillas elevates its HR infrastructure and implements Workday Human Capital Management. With Workday, Gorillas will optimise its employee experience, automate HR-processes and create transparency on a global scale.

European instant on-demand delivery leader Gorillas has selected Workday Human Capital Management (HCM) to digitally transform its human capital management. The implementation of Workday Human Capital Management will provide Gorillas with frictionless HR processes and analytical capabilities to create an enhanced employee experience.

In less than two years, Gorillas has grown from 0 to over 14.000 employees, operating in nine countries across Europe and the US. After this period of hypergrowth the company is now pursuing a strategy of sustainable growth, focussing on building a scalable business to support existing operations. This includes a major focus on people, further professionalising and scaling up the HR infrastructure. 

To do so, Gorillas was looking for a technology partner who could provide a solution to better digitally engage its rapidly growing workforce, create a streamlined employee experience, expand capacity and improve collaboration on a global scale. 

With the implementation of Workday HCM, Gorillas has found the perfect match to support their ambition to elevate the company’s people strategy to a new level. Workday HCM will enhance Gorillas’ HR experience with a user-friendly system that allows employees to access relevant information and complete tasks anytime, anywhere. In addition, managers will gain better insight into talent management and workforce planning.

With Workday HCM, Gorillas will be able to:

  • Optimise employee experience. Workday's platform enables Gorillas to acquire a greater scope to identify the needs of its employees and meet them, reinforcing their commitment and the feeling of belonging in a digital company. 
  • Automation of processes. Workday HCM will allow Gorillas to alleviate workflows and to focus the employees’ attention on more essential tasks.
  • Transparency at a global scale. Workday’s platform creates better operational visibility and performance for the company's 14,000 employees.

“Workday will play a significant role in enabling the next several phases of growth for Gorillas. It will be a key element in our global people strategy, allowing us to enhance our talent experience, provide more transparency, process harmonisation, and access to data in real-time. With the new platform, we will be able to further strengthen our core HR infrastructure, better engage with our workforce digitally, and provide a stronger employee experience,” said Deena Fox, Global Chief People Officer, Gorillas.

"The pandemic has clearly shown how important it is for companies to be guided by their values and to seek dialogue with their workforce. Employee engagement is now an important pillar for the long-term success of a company,” explains Laurent Homeyer, Retail and Hospitality Industry Advisor EMEA and APJ, Workday. "By providing its employees with a technological platform through which they can collaborate and share, develop their skills and incorporate their needs into work processes, Gorillas will be able to engage them as a major force for business growth and continue to write the success story. By choosing Workday Human Capital Management, Gorillas continues its sustainable course for growth and greater value creation,” said Homeyer.