Zoho Corporation, a global technology company offering the most extensive suite of business software applications in the industry, today announces that free access for Remote Sales Office, a CRM toolkit designed to help sales teams using Zoho CRM to maintain productivity and adapt to virtual selling with ease, will be offered to all businesses for the remainder of 2020 to help them deal with remote working and the UK government’s new tier-system lockdown.
Remote Sales Office is the latest programme to be introduced as part of the company's ongoing relief efforts, which support businesses impacted by the COVID-19 crisis. The platform is designed to unite distributed sales teams during mandatory full-time remote working and beyond, and allow them to manage the influx of online demand and shifting customer experience expectations, as customer services moves to a nearly 100% digital environment.
Zoho CRM’s Remote Sales Office is an easy-to-configure add-on for Zoho CRM, consisting of Zoho Cliq, Zoho Meeting, and Zoho ShowTime. The package is designed to make remote work experience for sales teams much simpler, by improving communication, collaboration and staff onboarding processes.
Sridhar Iyengar, MD, Zoho Europe, commented:
“Covid-19 and remote working have accelerated the trend in cloud and digital adoption, and as a result, customer expectations and customer journeys have changed drastically.
“In a world where in-branch or on-the-road customer service has been replaced with digital markets and online environments, showing a ‘human touch’ is more important to customer experience than ever before. Facilitating this includes providing the right CRM tools to manage rapidly evolving customer experience needs and enable teams to easily serve their customers virtually, helping them to build lasting relationships, wherever they are."
Zoho CRM's Remote Sales Office features and functions provide:
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Meetings and presentations
- Users can conduct sales, presentations and meetings right from their CRM
- Zoho CRM integrates with a wide range of popular web meeting and conferencing applications including Zoho Meeting, to allow salespeople to have real-time visual conversations with prospects
- Collaboration
- Companies or sales managers can streamline team communications using Cliq, Zoho's instant messaging application
- Teams can collaborate and run their sales from their chat window
- Managers can create channels in Cliq to brainstorm, discuss sales strategies and share information from Zoho CRM
- Just because the team is not in the office, it doesn't mean they have to miss out on training. Managers can keep their team sharpened and motivated and teams can conduct training for new customers using Zoho Showtime.
- Training
Zoho Privacy Pledge
Zoho CRM’s Remote Sales Office also ensures a level of confidentiality that no other vendors in this space can guarantee. Zoho does not allow any third-party trackers to monitor usage behaviour and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Remote Sales Office users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.
About Zoho
With 45+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific software companies.
Zoho is privately held and profitable with more than 8,000 employees. Zoho is headquartered in Austin, Texas with international headquarters in Chennai, India. Additional offices are in the United States, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the United Arab Emirates.
Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 50 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself.
For more information, please visit www.zoho.com
