- Two thirds (66%) of workers say they are more productive when they work flexibly – yet many are being held back because technology is not optimised
- TeleWare Group launches 99&One to help make tech work for everyone
Two thirds (66%) of workers* say they are more productive when they work flexibly, according to new research by productivity experts 99&One. Yet many are being held back because technology is not optimised.
99&One’s research – carried out among 2,016 UK flexible workers – revealed that companies are still not getting some basic technology configurations right. In fact, nearly one in five (17%) employees still experience connectivity issues when working remotely.
Part of the problem is that employees have been overloaded with technology they have not yet fully adopted or mastered. This includes instant messaging (67%), shared documents (61%), cloud-based collaboration tools (48%), video conferencing (40%) and audio conferencing (36%).
Steve Haworth, the CEO of the TeleWare Group continues: “Digital transformation is key to encouraging productivity, engagement and collaboration. However, many companies have still not got to grips with their IT investment. Just 1% of UK businesses have productivity above 1%. Optimised technology could improve productivity, profitability and employee engagement.”
Creating a happier and more productive workforce
The research revealed just four in ten (43%) employees have received additional training or support on technologies to work more flexibly.
However, employees which have had sufficient training on flexible working technologies are five times happier (56%) at work than those who are not offered any support (11%). Trained workers are also more than twice as likely (45% compared to 18%) to say that they get more work done in the same amount of time when working flexibly.
Haworth concludes: “Setting employees up with the right tools to carry out their role is not enough. They need to feel confident using them. Companies should be prepared to deliver and embed technology change in a people-first way. Helping everyone in the organisation to fully embrace change.”
*About the research
Research based on 2,016 UK flexible workers. An online survey was conducted by Censuswide, on behalf of 99&One, in October 2019. The survey sample included 558 decision makers who work in IT, Finance and accounts or HR.
