If we take the online gambling business, for example, companies need new employees every day to continue offering their services. Speaking of iGaming brands, Silentbet.com offers everything you need to always stay one step ahead of the competition because the professional reviews contain invaluable information.
Since the world’s leading online casinos and bookmakers have expanded their offers, HRs often look for people who want to work for them. There are all sorts of departments within the iGaming business that need extra employees. Even though most companies are usually looking for customer support agents or developers, there are also places for managers, QA, and even legal advisors. The latter is extremely popular in some parts of the world because online gambling is heavily regulated.
Since online casinos and bookmakers offer so many job opportunities, thousands of people are interested in the available options. Therefore, HRs need to know what they’re doing to hire the right people for the job. That’s why we will share a few things those people can look for when deciding whether a given person is a good fit.
Honesty
Even though this is probably one of the most underrated characteristics, finding an honest employee can save you from all sorts of problems. The fact that someone can be tristed will have a huge effect on your business, especially if it is related to gambling. Needless to say, experienced HRs know that, so they always try to find people that meet these criteria.
Sadly, it is really hard for someone who has to recruit a given person to tell whether he or she is honest or not. This is something that people find out eventually because it takes time. With that being said, certain things can indicate whether the person can be trustworthy, such as the CV.
Hard-working mentality
Let’s face it, some of the top-tier online casinos and bookmakers have thousands of new clients daily. Some of them have experience and know what to do in tricky situations, but others are not like that. Therefore, the given operator’s employees, such as those from customer service often need to help users by providing them tips or solutions.
In order to stand out, most of the big gambling companies want to have a 24/7 customer support service. Even though the shifts are usually 8 hours, there are places where employees might have to work for up to 12 hours a day. Needless to say, only people who are hard-working can actually “survive” in this environment because others will simply walk away and look for something else.
One of the easiest things you can do to determine whether someone is hard-working or not is to check the given person’s previous work experience. It is also a good idea to call the future employee’s previous employers and ask them what they think about the given person.
Past experience
While we were on the topic of CVs and calling people’s employers, we have to point out that having past experience in the online gambling industry can make a huge difference.
Many people assume that iGaming is just like regular gambling in casinos and betting shops. While this is true up to a point, there are specific positions that require in-depth knowledge about the industry and its specifics. For example, developing online slots is completely different than maintaining slot machines in a real casino, whereas being an online croupier is pretty much like being a real one.
The bad news for most HRs is that they will rarely come across people with a lot of experience in this industry. Most people who work there stayed in the same position or moved up, which means that most new future employees are from other sectors.