Results of the Talent 10 Symposium

Leading U.S. Business Executives Meet For First Talent 10 Symposium in Dallas toDiscuss Impact of Forecasted Labor Shortage and Tout Larger Role for HR in Business Strategy


Last month, chief talent officers and human resource leaders from ten of the nation''s leading businesses came together at the first Talent 10 Symposium to discuss the
severe near-future labor shortage in the U.S. and the essential steps businesses should take to prepare for it. Spearheaded by Hire.com, the leading provider of talent management software and services, representatives from a cross-section of industries participated in the
roundtable discussion, including executives of Boeing, Electronic Arts, Exult, Parametric Technologies, Prudential Financial, Roche Diagnostics, TMP Worldwide, and Waste Management, among others.

Overview
Prominent educational, business and governmental organizations such as the Aspen Institute and the Bureau of Labor Statistics, have predicted a U.S. labor crisis that will begin to threaten the competitive advantage of
American businesses this decade. However, the country''s recent current economic downturn, which has led many companies to downsize in order to meet short-term financial business objectives, has blinded many business
leaders to the severity of this coming crisis.

Today, while there may be a flood of resumes on the market, it is still a challenge to find the perfect person for the open position, said Rusty Rueff, senior vice president of human resources at Electronic Arts. What
happens tomorrow when the flood is over at the same time that more jobs are created? That''s right - an even bigger crisis. We, as leaders of the HR industry, must create the tools the next generation of HR professionals
will need to deal with the problems that are coming their way. If we can do this, we will drive the competitive advantage of our companies by always having the best people in our organizations.

Attendees of the Talent 10 Symposium proposed three steps companies should take to prepare for the coming labor market shift:
-- Educate company management: HR leaders need to educate
executive management teams of the coming labor crisis, show
them the short- and long-term implications it will have on
their companies and secure agreement that preemptive action
must be taken.

-- Align the people and the business strategies: Management teams and HR need to collaborate to align company workforce plans (which take into account statistics from the coming labor crunch) with defined business goals - today and 5 to 10 years out. On an ongoing basis, HR should report on the state of human capital, similar to the way companies report on investment capital, to show management teams if their
businesses have sufficient talent to meet stated revenue and
share-price growth objectives.

-- Leverage technology to prepare: Businesses should leverage technology to implement, manage and automate their strategic workforce plans, including everything from recruiting and hiring to retaining the high quality people in the organization.

To accomplish these goals, attendees also agreed that it was important for the HR industry to standardize on a common language and set of metrics in order to communicate the true business value of human capital to executive
management teams.

Said Patti Ayars, vice president of human resources and corporate communications at Roche Diagnostics: The business executives of a corporation are key customers of the HR department. In order to partner and help to build the business, it is imperative that HR have equal footing
when discussing people strategy alignment with business objectives. A common language and real metrics by which to measure the true business impact of the people in the organization will go a long way to making this
vision a reality for the HR industry.

What''s Next
Drivers play a key role in delivering services to our customers, said Jimmy LaValley, vice president of recruiting and retention at Waste Management. It is disconcerting to hear that the trucking industry will
soon be hit by a labor shortage. I look forward to expanding upon the work done in the Talent 10 Symposium as we prepare for this coming crisis.

The discussion points raised by the Talent 10 Symposium will be expanded upon in strategic forums around the country throughout the fall of this year. The next Talent Symposium sponsored by Hire.com is scheduled for
Spring 2003. To learn more, contact Hank Stringer, Chief Talent Officer of Hire.com, at (512) 583-4400, hank@hire.com.

Recent Labor Shortage Warnings
Aspen Institute: The Aspen Institute''s Domestic Strategy Group recently issued a report called Grow Faster Together or Grow Slowly Apart, which warned Americans of an impending work crisis. The group was formed in
1998 to study future work trends in the United States, and projected a critical shortage of workers over the next 20 years.

Harvard University: According to David Ellwood, a professor at Harvard University''s Kennedy School of Government and Executive Director of The Aspen Institute''s Domestic Strategy Group, We are going from 27 million new workers to zero in the next 20 years. That is a dramatic shift...In the next 20 years, as baby boomers leave the work force, we have no new native-born 25-54 year-old workers being added--we''ll have no more workers than we have now.

Bureau of Labor Statistics: Recent numbers show that the national shortage of workers in all occupations will reach the 35, 000 mark by 2010. The impact of the labor shortage will be felt sooner rather than later in the
transportation and agriculture industries. According to industry analyst and Talent 10 attendee John Sumser, possible effects of these industry shortages could cause managers to take on a different set of duties
(driving trucks to deliver goods, for instance) and in the food market, prices could go up in correlation to the supply of workers going down.

About the Talent 10 Symposium Attendees
The Boeing Company is the world''s leading aerospace company, with its heritage mirroring the history of flight. It is the largest manufacturer of satellites, commercial jetliners, and military aircraft. The company is
also a global market leader in missile defense, human space flight, and launch services. In terms of sales, Boeing is the largest U.S. exporter. Total company revenues for 2001 were $58 billion. (NYSE: BA)

Electronic Arts (EA) is the world''s leading independent developer and publisher of interactive entertainment software for personal computers and advanced entertainment systems such as the PlayStation(R)2 Computer Entertainment System, the PlayStation(R), Xbox video game console from
Microsoft, the Nintendo GameCube and the Game Boy(R) Advance. (NASDAQ: ERTS)

Exult, Inc. is the leading provider of integrated Human Resources Business Process Outsourcing to Global 500 companies. (NASDAQ: EXLT)

Hire.com provides talent management software and services to Fortune 2000 companies, helping them to achieve competitive advantage through the hiring
and retention of top quality workforces in any economy.

Interbiznet is a ten-year-old consulting and publishing firm that helps customers optimize their acquisition, retention, and usage of the people who comprise the real underlying value of their organizations.

Parametric Technologies develops, markets, and supports software solutions that help manufacturers win with superior products. PTC is the world''s largest software company with a total commitment to product development.
(NASDAQ: PMTC)

Prudential Financial companies serve individual and institutional customers worldwide, and include The Prudential Insurance Company of America, one of
the largest life insurance companies in the U.S. (NYSE: PRU)

Roche Diagnostics is the world''s leading provider of diagnostic systems and decision-oriented health information.

TMP Worldwide is the world''s leading supplier of human capital management services, including the pre-eminent career portal Monster(R) (NASDAQ: TMPW)

Waste Management serves municipal, commercial, industrial and residential customers throughout the United States, Canada and Puerto Rico, and is the leading provider of comprehensive waste management services. (NYSE: WMI)