SYNETY, the leading cloud-based software and communications business has recently released the integration of its CloudCall solutions with online recruitment software provider, Chameleon-i.
The integration gives Chameleon-i users functionality that includes desktop click-to-call, full integration of call history, the ability to add call recordings to client and candidate records and report on call activity – thereby providing a comprehensive view of all interactions. This integration offers several advantages to Chameleon-i users as it allows them to utilise their business communications more effectively and drive advanced telephony functions directly from their Chameleon-i database.
CloudCall’s features can be delivered in addition to Chameleon-i’s existing end user telephony arrangements on a per-user, per-month basis. There are no upfront costs which compliments Chameleon-i’s business model. Chameleon-i clients who choose to adopt the CloudCall service will benefit from ultra-low costs for outbound calls. This enables significant savings for their agency.
Mark Seemann, CEO of SYNETY, commented: “We are delighted with the integration of our software with Chameleon-i. When leading providers of online recruitment software solutions such as Chameleon-i integrate with CloudCall, it highlights the business benefits and efficiencies that can be gained. CloudCall is a simple add-on, with no upfront costs – it is an easy purchase decision that offers rapid return on investment alongside the ability to enhance business performance.”
“Our CloudCall software benefits businesses by showing them a complete picture of their interactions with their customers. This helps to share knowledge across the organisation and enhances the service. As the recruitment industry relies upon voice interactions, Chameleon-i’s integration with CloudCall will provide their users with a powerful solution that incorporates sophisticated call handling functions and advanced recording capabilities”
David Egan, Managing Director of Chameleon-i said: “We have been repeatedly asked by our clients about telephony integrations options and we are delighted to launch the integration with SYNETY’s CloudCall. Our clients will now have the ability to make phone calls directly from their Chameleon-i candidate and client records using the click to call feature. This adds real value to our users as it streamlines their daily activities.”
“We are pleased to offer CloudCall’s additional functionality to our clients, knowing how useful it is to have full details of all call histories, alongside the ability to make call notes and to have access to recorded conversations. With our new reporting system, it will also be possible to target and report on calls made, ultimately offering a complete management solution tool.”
For more information about CloudCall, please visit the SYNETY website: www.synety.com
