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Stuart Gentle Publisher at Onrec

How to build your business with scalability

Getting your business up and running is one of the greatest challenges you’ll face as an entrepreneur. But once you have, your attention will no doubt turn to scaling it.

Whether you’re in charge of an SME or a more established enterprise, building for scale organically and sustainably is critical to long-term success. Here’s how to do it.

Optimise your business model

For your venture to scale effectively, your business model must be able to first handle higher workloads without sacrificing quality. Ask yourself this simple question: can my product or service be delivered consistently as demand increases? If the answer is no, this should be your priority.

Models that rely heavily on manual processes or a limited customer base often struggle to expand sustainably. Finding ways to streamline your operations with more efficient methods and automated systems should help you lay the foundations for growth.

For example, if your primary offering is software as a service (SaaS), you’ll probably benefit from a subscription-based model offering a more predictable revenue stream and long-term viability.

Leverage scalable technology

Scalability and technology go hand in hand. Investing in the right tools can automate routine tasks, free up resources to invest where it matters most and give you valuable data to guide strategy and decision-making.

Technology can be integrated into the front and back end of your business. HR and payroll software for SMEs helps reduce admin, ensure compliance and speed up often-laborious processes for your internal teams.

CRM systems combined with marketing automation can streamline your sales and marketing efforts, driving growth without the need for time or resource-heavy investment.

Adaptable technology in all areas of operation reduces the need for costly overhauls down the line. It also ensures your systems and processes can grow alongside your business.

Outsource and delegate

Building for growth means knowing what tasks you can and can’t hold on to. Trying to do everything in-house chews up valuable time and resources, especially when you’re trying to expand.

Outsourcing certain functions such as IT support, payroll and accounting allows you and your team to focus on core business activities and growth. Partnering with third-party providers also allows you to access specialist skills and expertise without the cost of hiring extra staff.

Delegation is equally important. As your venture grows, building the right team and empowering key individuals takes more weight off your shoulders. With less day-to-day responsibility, you can focus on the bigger picture and long-term vision.

Secure the right funding

Planned growth usually demands capital, whether it’s organic or inorganic. Some of this may come from generated profit, but bigger moves certainly require the right funding.

Having a well-structured financial plan is crucial to attract and secure it. Whether it's through traditional loans, venture capital or crowdfunding, financial backing allows you to invest in the people, technology and infrastructure needed for long-term growth.